Please note the following in regards to Sample/Swatch Request:

  • The cost per swatch is $0.99 each.
  • The standard sample size is 3 inches by 3 inches.
  • If any requested sample is out of stock, we will proceed the request without that item, to cause no further delays for your convenience.
  • Sample orders are non-refundable.

 

Processing and Shipping:

  • USA Standard shipping and handling fee is $3 per order of up to 30 swatches.
  • USA Express & International shipping and handling fee is $ 15 per order of up to 30 swatches.
  • Sample orders with USA Standard or International shipping will require at least 24-36 hours for processing.
  • USA Express request received before 1 PM Eastern Time, will be queued for same day processing.
  • You can use your own UPS/Fed-Ex account for USA Express or International Shipping by providing your shipping account number on the checkout. Package will ship with 2 Day Air service for USA Express or International Priority service for International orders.
  • We can ship International order with USPS International Priority but we cannot guarantee the accurate delivery time or provide a tracking number for your sample order. Hence, we prefer to ship via FedEx because it’s much faster, reliable and also we can provide you the tracking number for your convenience.
  • All prices are shown in U.S. dollar (USD$)
  • We will keep your sample records for approximately 8-12 months. We do not have access to samples that are more than 1-year-old.

Please note, getting a sample does not always guaranty the availability of an item for future purchases.

****** Shipping and Handling costs are not refundable ******