Sample Policy
Please note the following in regards to Sample/Swatch Request:
- The cost per swatch is $1.99 each for up to 20 swatches per order.
- The standard sample size is 3 inches by 3 inches.
- If any requested sample is out of stock, we will proceed the request without that item, to cause no further delays for your convenience.
- Sample orders are final sale and non-refundable .
- Getting a sample does not always guaranty the availability of an item for future purchases.
Processing and Shipping:
- Shipping & handling for USA Standard is $4 and USA Express is $20
- Shipping & handling for International Standard is $15 and International Priority is $30.
- Sample orders will require at least 24-36 hours for processing.
- You can use your own FedEx/UPS account for USA Express (2 Day Air service) or International Priority service by providing your shipping account number on the checkout.
- All prices are in USD and include New York State sales tax where applicable.
- We will keep your sample records for up to 12 months. We do not have access to samples that are more than 12 months old.
****** Shipping and Handling costs are not refundable ******