Terms and Conditions
General
The following terms and conditions apply to all users of this site. The terms “we” “us” “our” throughout the website refers to Spandex World Inc. By using this site (i.e. spandexworld.com) you agree to be bound by the following terms and conditions. Please read these terms and conditions before using our website. Also, please be advised, we reserve the right to make any changes to these Terms time to time without any prior notice.
Order Cancellation
You may cancel your order any time before shipment. Please note you cannot cancel your order, after the package has been shipped. If you wish to return your order, you may do so within 10 days from the day you received the package. We will refund you the cost of the fabric; excluding shipping cost.Pricing
Prices for our products are reflected on our website. Please note, prices are subject to change without any prior notice. We shall not be accountable to you or any third-party for any modifications on prices.
Colors
We try our best to describe a product precisely, including features and colors. Color may vary with different monitor and resolution setting. Therefore, we cannot guarantee your computer will display accurate color. if you need to match color, please request for swatch/sample.
Product Availability
Most of the fabrics displayed on spendexworld.com website is available in our physical store and spendexworld.com website. In some cases, products displayed on website may not be available in our stores. In that case, we will notify you before proceeding with your order. Please note that, we shall not be liable for unavailability of a product/service at any time. We do not provide restock guarantee for any product/s. We may discontinue an item without prior notice.
Our rights
Please note that, Spandex World Inc hold the rights to cancel or delayed any order for any fair reason or no reason. We also hold the right to do verification about your billing, shipping and payment related information before proceeding with your order. Spandex world Inc. holds the right to refuse any order you place with us.
Privacy
Spandex World Inc. ensures that your privacy is protected when using our online, phone or email services. Please check our privacy policy for more details: spandexworld.com/privacy-statement
Modification of Errors and inaccuracies
There may be inaccuracies or typographical errors about pricing, product descriptions, promotions, availability and shipping charges on our website. In that case, we hold the rights to modify any errors/inaccuracies and update any information regarding price, promotions, products and services.
Accuracy of billing and account information
We require the correct billing address (billing address, where the customer's monthly bank statement is sent for the card being used). Without the valid billing address, we are unable to process your order.
You must provide us with your most current, complete and accurate billing and account information for all purchases. You have to update your account information promptly, including your email address, shipping address and phone number, so we can process your order faster.
Disclaimer
We always try our best to provide our uninterrupted service in a timely manner to you; however, under few circumstances, for instance, during sales and promotions, severe weather conditions and/or special holidays- we may need/take more than usual time to process and ship your order.
Help & Support
Please e-mail any questions, concerns or comments you have about our Privacy Policy to info@spandexworld.comor contact us at:
Spandex World Inc. 48-41 Van Dam St. Long Island City, NY 11101 Phone: (212) 391-2310 Fax: (212) 391-2383
Changes to Terms & Conditions
Spandex World Inc holds the right to make any changes to these terms and conditions without any prior notice.